Accessibility Statement
This is an accessibility statement from Islands Restaurants for the Islands Restaurants website.
Islands Restaurants is committed to making its website usable by everyone, including people who use assistive technology. This statement explains what the site conforms to today, the areas we are still working on, and how to reach us if something does not work for you.
This statement applies to the Islands Restaurants website at islandsrestaurants.com and to the content Islands Restaurants publishes there.
Last reviewed: 11/04/2026.
Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.
The Islands Restaurants website is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard.
An independent accessibility evaluation of the site has been completed by Zenyth Group, and our development team is now correcting the issues it identified. Each correction is independently verified by Zenyth. This statement will be updated as the work progresses, and again when every identified issue has been corrected and verified.
Scope of this statement
This statement covers the web pages and content that Islands Restaurants publishes and controls on its own website, including the site-wide header and footer, the menu pages, the locations pages, the programs and community pages, the contact and inquiry forms, and the informational pages listed in the site footer.
The website also uses services operated by outside vendors, and it links to platforms those vendors host on their own web addresses. Those services and platforms are separate products with their own accessibility reporting, and they are not covered by the conformance claim above. They are listed under Known limitations below, each with a way to get help.
How we evaluated the website
The website was audited by Zenyth Group, an independent digital accessibility firm.
Every page in scope was audited by hand by a Zenyth accessibility specialist, against the applicable WCAG 2.2 Level A and Level AA success criteria. Automated scanning with Axe-core ran first, as a baseline. The remainder was human work:
- Keyboard-only operation of every interactive element, including focus order and visible focus.
- Screen reader testing, in the browser and platform combinations listed below.
- Reflow and resize testing, including 320 CSS pixels wide and 400 percent zoom.
- Review of every interactive component against published accessible patterns.
Each finding was recorded with its success criterion, its user impact, and its recommended fix. Correction and independent verification of those findings is in progress.
Evaluation method: external evaluation by Zenyth Group.
Evaluation completed November 3rd, 2026.
Standard applied: WCAG 2.2 Level AA.
Feedback
We want to hear from you if any part of our website does not work for you. Tell us what you were trying to do and what happened, and we will get back to you. We can also give you the information you need in another way.
Email: guestsupport@islandsrestaurants.com
Phone: 760-268-1800
Address: 5760 Fleet Street, Suite 100, Carlsbad, CA 92008
We try to respond to accessibility feedback within 2 business days.
Compatibility with browsers and assistive technology
The Islands Restaurants website is designed and tested to work with:
- Chrome with NVDA on Windows 10 and 11
- Firefox with NVDA on Windows 10 and 11
- Edge with JAWS on Windows 10 and 11
- Safari with VoiceOver on macOS and iOS
- Chrome with TalkBack on Android
The website should work with other current browsers and assistive technologies. If you use a combination not listed here and something does not work, please tell us.
Technical specifications
Accessibility of the Islands Restaurants website relies on the following technologies:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Known limitations
Despite our ongoing efforts, some parts of the website have known accessibility barriers. The list below describes each one, what it affects, and what to do if it stops you. Please contact us if you find an issue that is not listed here.
Work identified by the evaluation that is not yet corrected
The independent evaluation described above is complete, and the issues it identified are being corrected in stages, most important first. Until that work and its verification are complete, some pages may contain barriers that we already know about and are actively fixing.
If any page prevents you from finding a location, reading a menu, or contacting us, our team will help you directly. Call 760-268-1800 or email guestsupport@islandsrestaurants.com.
Online ordering
Online ordering is provided by an outside ordering platform that operates on its own web address, and we do not control its code. That platform publishes its own accessibility information.
If the ordering platform prevents you from completing an order, call your local Islands and our team will take your order over the phone. Location phone numbers are on our Locations page.
Location maps
The maps on our Locations pages are supplied by an outside mapping provider, and we do not control their code. The same location information is available on the page as a text list, with each restaurant's address.
If you would like help finding a location near you, contact us using the details above and we will look it up for you and give you the address, phone number, and directions.
Cookie consent banner
The cookie consent banner is supplied by an outside vendor and is delivered from that vendor's own systems, so we do not control its code. We have reported the accessibility issues with it to the vendor, and they are working on a fix.
If the banner prevents you from using the site, contact us using the details above and we will help you.
Website theme
Some components on the site come from the website's underlying theme, supplied by an outside vendor. We have reported the accessibility issues in those components to the vendor, and we are correcting what we can in the meantime.
If one of these components stops you from completing a task, contact us using the details above and we will help you directly.
Assessment and maintenance
The website was evaluated by Zenyth Group through an external audit, and the corrections are being independently verified. After this round of work is complete, accessibility is checked again whenever we make a significant change to the site.
Date
This statement was created on 11/04/2026.